Now… Let’s make your party hassle free & fun!

Before You Arrive

• Ensure you have completed your food choices and guest list using your booking link 5 days prior to your party. We will contact you to follow up if any details are missing.
• Additional food items and special requests can be made at this time and we will make every attempt to accommodate, but can not guarantee we will be able to cater for these.
• Where special requests can not be catered to we will contact you to discuss possible alternate arrangements.
• Please note carers of the birthday child are responsible for all children attending the party that are not accompanied by their parents.
• Please advise all party adults that siblings not included on the party list will be charged as general admission for their age.
• All party adults are free of charge.
• No food or drink is to be brought into the centre from outside. Exemptions made for medical reasons.
• All children and adults that wish to use the equipment, including Merry Go Round, must wear socks.
• For hygiene reasons we do not lend socks to customers, but do have socks for sale if required.

When You Arrive

• On entry you will be asked to finalise your account for the confirmed number of attendees and any platters ordered.
• It is important to note that you will be charged for all children on the final confirmed guest list even if they do not attend.If any of these guests do not attend we are happy to provide you a free return entry voucher. Additional guests can be added up to 10 minutes past your party start time. After this time we cannot include them for food catering purposes – a reduced entry and cake fee will be charged instead.